We are developing a series of protocols that, in line with the health authorities and safety provisions, will allow you to fully enjoy your holiday in the village, enjoying all the services.
Your open air holidays: large spaces surrounded by nature, because space has never been a problem for us, sea, swimming pools, sports, entertainment. Everything as always? No! Much more
In particular:
CHECK IN
The offices will be set up with lanes to access the check-in stations, with delimitation of interpersonal distances and delimited spaces where you can wait neatly for your turn, without creating gatherings. We will use plexiglass separators for the acceptance stations.
Only the group leader or the head of the family must present themselves at the acceptance. We kindly ask the rest of the crew to await the completion of the operations at their vehicle.
The check-in procedures will be aimed at avoiding gatherings and minimizing the time spent in the reception area, therefore it is advisable to send all information useful for registration, together with copies of the identity documents of all guests, using the form fast check-in within the estimate received.
Additional forms, certifying the state of health of the guests, will be made available in the same area and must be shown on arrival.
COMMON SPACES
We will prepare a horizontal signage in the common areas so as not to create gatherings, moreover sanitizing products will be available to our guests
COMMON TOILET SERVICES
In common toilets, spacing must be guaranteed, therefore, in some of these, where it is not possible, the use of alternating sinks will be provided. The procedure approved by the milia Romagna region, involves cleaning steps at least 2 times a day. Our cleaning standard provides for a higher frequency that we will maintain.
Within the services, you will also find special sanitizing products to disinfect independently.
PARKS GAMES FOR CHILDREN
The playgrounds for children will be open and accessible. We will provide signs indicating the maximum number of people expected inside. The games will be sanitized at least 2 times a day, as per the protocol approved by the Emilia Romagna Region,
New procedures
The offices will be set up with lanes to access the check-in stations, with delimitation of interpersonal distances and delimited spaces where you can wait neatly for your turn, without creating gatherings. We will use plexiglass separators for the acceptance stations.
Only the group leader or the head of the family must present themselves at the acceptance. We kindly ask the rest of the crew to await the completion of the operations at their vehicle.
The check-in procedures will be aimed at avoiding gatherings and minimizing the time spent in the reception area, therefore it is advisable to send all information useful for registration, together with copies of the identity documents of all guests, using the form fast check-in within the estimate received.
Additional forms, certifying the state of health of the guests, will be made available in the same area and must be shown on arrival.
Information material / regulations and safety rules for guests
The entrance to the beach must take place in an orderly manner, without gatherings and keeping the interpersonal distance of at least 1 meter.
The distance between the umbrellas will be abundantly greater than the directives approved by the Emilia Romagna Region (12 square meters for each umbrella), while in the part of the beach which is not equipped, but reserved for our guests, we are asked to place umbrellas, deck chairs and towels in such a way as to keep the distance of at least 1.5 meters from the neighbors.
It is not mandatory to wear the mask on the beach and in the water, but you need to have it with you to reach the assigned position or to go to the bar, to the showers or in any case in places where it is difficult to maintain interpersonal distance.
POOL
Access restrictions
The swimming pools are already required to guarantee and comply with hygienic-sanitary and safety requirements to protect users, through a well-documented self-control system which, by analyzing processes and critical points and monitoring them, ensures constant compliance with the conditions required by regional and state provisions relating to management, maintenance and control and allowing the implementation of the corrective actions envisaged quickly and effectively.
Access to the swimming pools must take place in an orderly manner, in order to prevent gatherings and respect the interpersonal distance of at least one meter.
The pools can be used by guaranteeing a space of at least 7sqm per person per person, both in water and as regards the solarium. A slightly higher amount of chlorine will be used which eliminates any risk.
ANIMATION
Participating limitations
Our Animation Team is ready to welcome you with a series of activities designed, rethought and organized in new and original ways, with the usual goal: to involve you, have fun, make you feel good and get excited!
DAYTIME ANIMATION ACTIVITY
Games, gymnastics will be organized in large open areas. Our well-equipped gym will be active, manned to check that the distance is maintained and to sanitize the tools at each individual use.
The poolside spaces will be used by the entertainers to conduct games and performances from their DJ-speaker station, while guests can comfortably assist lying on the sun loungers.
SPORTS ANIMATION ACTIVITIES
At the moment we have speculated on individual sports, or between families, with competitions and tournaments: tennis, archery, jogging, Nordic walking and cycling. Of course, the material and tools will be sanitized with disinfectant products at each use. Fitness and AquaGym classes will be organized on large open spaces or in swimming pools, with small groups of participants well spaced, and on several shifts throughout the day.
ANIMATION ACTIVITIES FOR CHILDREN
The Miniclub will be remodeled throughout the day, organizing and managing small groups of children, exclusively in the open air. Activities will be scheduled in which the children will participate, providing prior adhesion. The planned activities range from playful to artistic, to didactic ones.
INTERIOR RESTAURANTS / BARS
Access restrictions
Our Restaurants and Bars are normally already very clean and sanitized environments. However, we have provided some extra measures to totally protect your and our health.
The entrance to the restaurants must take place in an orderly manner, without gatherings and keeping the interpersonal distance of at least 1 meter. You will find information signs and indications to safely reach the entrance and exit of the premises.
We will do everything, in compliance with the specific protocols of this activity, to ensure you are comfortably seated at the table with your family, in the peace of mind that our staff has thought of everything for your safety.
We have prepared sanitizing hydroalcoholic gel dispensers at the entrance, at the cash desk and in the toilets.
At our restaurants and bars we will ensure the positioning of the tables according to the personal spaces indicated in the protocol provided to us by the Emilia Romagna Region, preferring the arrangement of the same ones more outside, where it is more difficult for infections to occur. The wide spaces of our restaurants allow all this.
At the table you will find tablecloths that will be replaced with each use, we will use single-dose condiments and we will facilitate the consultation of electronic menus, eliminating the paper version. Payments can be managed digitally, directly at the table.
It will be necessary to eliminate the breakfast buffet
The staff will use personal protective equipment, frequently sanitize support surfaces and supervise, intervening if necessary.
In our Bars the containment and prevention measures will be the same as those for the restaurant. Table service will be privileged in the manner described above.
TOILET
Spacing
In common toilets, spacing must be guaranteed, therefore, in some of these, where it is not possible, the use of alternating sinks will be provided. The procedure approved by the milia Romagna region, involves cleaning steps at least 2 times a day. Our cleaning standard provides for a higher frequency that we will maintain.
Within the services, you will also find special sanitizing products to disinfect independently.